Shipping policy

1. Processing Time


All orders are processed within 1–2 business days (Monday–Friday, excluding U.S. federal holidays). Orders placed after 3:00 PM EST will begin processing the next business day. During peak seasons (holidays, sales, promotions), processing may take up to 3 business days. You will receive a shipping confirmation email with tracking once your order has shipped.


2. Shipping Destinations (U.S. Only)


We currently ship to all 50 U.S. states, Washington D.C., and U.S. territories (Puerto Rico, Guam, U.S. Virgin Islands). We currently do not ship to international addresses, APO/FPO/DPO addresses, or freight forwarders.


3. Shipping Methods, Rates & Delivery Times


All delivery times are business days after the order has shipped (excludes processing time).


Standard Shipping


  • Cost: $6.9| FREE on orders over $50
  • Estimated delivery: 5-8 business days
  • Available to all U.S. addresses



4. PO Boxes & Military Addresses


We ship to PO Boxes via USPS. Expedited shipping is not available to PO Boxes, APO/FPO, or remote locations. Delivery may take longer for these addresses.


5. Order Tracking


Once shipped, you will receive an email with a tracking number and carrier link. Please allow 24–48 hours for carrier tracking updates to appear.


6. Lost or Stolen Packages


  • Lost in transit: Contact us within 7 days of expected delivery; we will work with the carrier to locate or replace/reship your order.
  • Marked delivered but not received: We are not responsible for packages marked delivered by the carrier. Please check with your carrier, neighbors, or property management first. We may assist with a claim on a case-by-case basis.


7. Undeliverable & Returned Shipments


If a package is returned due to incorrect address, refusal, or non-claim, we will refund the product cost minus original shipping and any return fees. To avoid this, please double-check your shipping address at checkout.


8. Customs, Duties & Taxes (U.S. Domestic)


All orders shipped within the U.S. include applicable sales tax at checkout based on your shipping state. No additional customs or duties apply for domestic U.S. delivery.


9. Changes or Cancellations


You may request changes or cancellations within 24 hours of placing your order, provided the order has not yet shipped. Once shipped, orders cannot be modified or canceled.


10. Contact Us


If you have questions about your shipment, please contact us:


  • Email: bongiotludu9tt@gmail.com
  • Phone: 3232469921
  • Hours: Monday–Friday 9 AM–5 PM EST